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Errors of the great mind exceed in number those
of the less vigorous one. William
Staley Jevons is making a more subtle case for the role of error in innovation,
because error is not simply a phase you have to suffer through on the way to
genius. Error often creates a path that leads you out of your comfortable
assumptions. Being right keeps you in place. Being wrong forces you to explore.
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When we are wrong, we have to challenge our
assumptions, adopt new strategies. Being wrong on its own doesn’t unlock new
doors in the adjacent possible, but it does force us to look for them.
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The trouble with error is that we have a natural
tendency to dismiss it.
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Coming at a problem from a different
perspective, with few preconceived ideas about what the “correct” result was
supposed to be, allows conceptualizing scenarios where the mistake might
actually be meaningful.
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Good ideas are more likely to emerge in
environments that contain a certain amount of noise and error. You would think that
innovation would be more strongly correlated with the values of accuracy,
clarity, and focus. A good idea because they tens to have a high signal to
noise ratio. But that doesn’t mean you want to cultivate those ideas in noise
free environments, because, noise free environments end up being too sterile
and predictable in their output. The best innovation labs are always a little
contaminated.
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Innovative environments thrive on useful
mistakes, and suffer when the demands of quality control over whelm them. Big
organizations like to follow perfectionist regimes, that have entire systems
devoted to eliminating error from the conference room or the assembly line, but
it is no accident that one of the mantras of the Web startup world is FAIL
FASTER. It is not that mistakes are the goal – they are still mistakes, after
all, which is why you want to get through them quickly. But those mistakes are
an inevitable step on the path to true innovation.